Warehouse Associate

Warehouse Associate – Job Description

Position Type: W2 Employee

Note:

Some weeks may require additional hours depending on inventory intake, order volume, and seasonal needs.

Chérie Lane is a fast-growing boutique whose mission is to style and to serve. We aim to create a welcoming, elevated shopping experience for our customers while fostering a positive and supportive work environment for our team.

The Warehouse Associate supports daily warehouse operations including product intake, organization, labeling, Shopify product upload, order fulfillment, returns processing, and general warehouse upkeep. This role ensures smooth coordination between the warehouse, storefront, and online store and plays a key part in keeping operations efficient and accurate.

This position reports directly to the Owner and works closely with the Warehouse Manager and other team members.

Receive, unpack, and sort new merchandise

Count and verify quantities against packing slips

Label products accurately and organize in designated locations

Communicate inventory discrepancies or concerns

Upload new items into Shopify, including details such as title, description, pricing, sizing, and inventory

Ensure all products are correctly set up in the POS before they are sent to the storefront or published online

Assist with updating product information as needed

Pull, pack, and prepare online orders for shipment

Assist with in-store pickup order preparation

Ensure accuracy in packing by double-checking items and order contents

Communicate any missing or damaged items to management immediately

Process returns following company policies

Inspect returned items for condition and restock eligibility

Rebag, relabel, and return items to correct inventory locations

Issue store credits or process returns in Shopify as directed

Assist with basic customer service communication when required

Report repeat issues or unusual customer concerns to the Owner or Warehouse Manager

Maintain a clean and organized workspace daily

Break down boxes, remove trash, and keep supplies stocked

Assist with inventory cycle counts and periodic reconciliation

Support additional tasks during high-volume weeks or peak seasons

Strong attention to detail

Ability to work quickly and efficiently

Critical thinking and problem-solving abilities

Reliable, punctual, and consistent with scheduling

Quick learner who adapts easily to new processes or tools

Team-oriented and willing to collaborate with warehouse and storefront staff

This role begins with a trial period, with opportunities to increase pay based on performance, accuracy, reliability, and ability to take on additional responsibilities.