Experienced Automotive Service Advisor

About the Role

Audi Richfield is in need of an experienced service consultant for our state of the art Audi dealership. European import experience preferred but not required. We offer industry leading compensation packages and flexible work schedules.

$80,000.00 – $ per year.

• Paid training
• Paid vacation
• Flexible work hours
• Medical, dental, and vision benefits
• 401(k) plan
• Closed Sundays

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance based on age, mileage, and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager, or Service Consultant is a must
• Above average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• CDK computer experience a plus

Mid-Senior level

Full-time

Other

Motor Vehicle Manufacturing