Customer Experience Banker - Richfield, MN

Customer Experience Banker - Richfield, MN

Join to apply for the Customer Experience Banker - Richfield, MN role at Huntington National Bank.

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit and other banking products and services.

Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Office

$22.00-$24.00 Hourly

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on factors including location, experience, and performance. Huntington provides benefits including health insurance, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and PTO.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice:
Visit Huntington s Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from unsolicited resumes. All unsolicited resumes sent to Huntington colleagues will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

• Banking, Financial Services, and Investment Banking

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