Pet Care Assistant

Summary Of Job Purpose And Function

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

• Prepare the treatment room for examination of pets and all necessary medical items and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
• Maintain the flow of the Cycle of Service in accordance with position. Provide client education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
• Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by walking, exercising, feeding, and cleaning cages and pets (when approved by the veterinarian or veterinary technician).
• Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician).
• Clean the surgical suite and instruments.
• Ensure cleanliness of the hospital, including housekeeping tasks such as laundry, dishes, mopping, cage cleaning, trash collection and removal, and instrument cleaning as outlined by hospital protocols.
• Other job duties as assigned.

• Capabilities and Experience (Can Do):
• Ability to multi-task and manage multiple tasks simultaneously under distracting conditions without loss of accuracy.
• Communication skills: fluent English with strong written and verbal communication; correctly spells commonly used words and job-specific terms.
• Organizational ability: systematic and orderly approach to carry out assignments.
• Problem solving: identify, analyze and translate problems into practical solutions.
• Client service skills: provide attentive, courteous and informative service to clients.
• Intellectual ability: follow instructions and provide directions as needed.
• Mathematical ability: perform basic arithmetic and unit conversions.
• Computer skills: comfortable using a computer and software (Microsoft Word, Excel, Outlook, etc.).
• Attitudes (Will Do):
  Initiative, Integrity, Cooperativeness, Flexibility, Independence, and Tolerance for Stress/Resiliency.
• Note:
  
  Some duties and expectations may involve exposure to pets and to hospital equipment; adherence to safety and hospital protocols is required.

• High School Diploma preferred.
• Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
• One year of related experience required with customer service preferred.

• Pay Range for this role is $15.97 - $19.75/hour. Specific pay rates depend on experience, skill level, and education, as well as geographic location.
• Banfield offers a comprehensive benefits package that includes Medical, Dental, Vision;
  Life insurance;
  Short- and Long-Term Disability;
  Flexible Spending Accounts;
  Health Savings Account with company funding; 401(k) with company match;
  Paid Time Off & Holidays;
  Paid Parental Leave;
  Continuing Education allowance for eligible positions; and other benefits described in the benefits overview.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.

Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.