Pro Customer Service​/Sales

Pro Customer Service/Sales

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$17.50/hr - $19.50/hr

• Deliver an exceptional experience for professional customers, including contractors, property owners, and commercial clients.
• Support every stage of the Pro customer journey—from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Provide outstanding service based on each customer’s unique project needs.
• Meet monthly sales goals and other metrics to drive sales.
• Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge.
• Collaborate with the team to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
• Bilingual communication skills may be preferred at certain locations; language requirements vary based on customer need.

Not Applicable

Full-Time

Other

Consumer Services