General Housekeeping

General Housekeeping – Carrington College

Joining this role as a General Housekeeper means responsible for maintaining the overall cleanliness of the campground, including public spaces and all accommodations, in accordance with company standards. All areas must be cleaned within allotted times while delivering excellent guest service.

General Manager

• Perform the daily, weekly, and monthly cleaning programs for designated buildings and facilities as scheduled by supervisor or owner.
• Use cleaning chemicals only as trained, avoiding mixing chemicals or using straight out of the bottle; employ appropriate safety measures such as gloves.
• Follow blood‑borne pathogen procedures and report any concerns to supervisor.
• Deliver all lost and found items to the main office with cabin number and date; valuable items are to be provided directly to management for secure placement.
• Provide excellent, friendly guest service, being attentive, responsive, and helpful; greet guests with a friendly welcome at every opportunity.
• Maintain a positive impression with a well‑groomed appearance, smiling, and proper KOA uniform and name tag.
• Submit a list of supplies (toilet paper, paper towels, garbage bags, cleaning supplies, etc.) that need replenishment as needed to the GM.
• Report all broken or damaged items in campground buildings, facilities, and premises.
• Report all customer problems, requests, or complaints to the GM and follow up to resolve issues when possible.
• This description does not cover all activities; additional duties may be assigned at any time with or without notice.

• Clean and well‑maintained campground buildings.
• Job duties completed efficiently and timely.
• High Net Promoter Scores reflecting guest satisfaction with cleanliness and staff attentiveness.
• Friendly greeting, smiling, and professional attitude dedicated to guest needs.
• Cooperative teamwork with all staff members.
• Timely reporting of guest concerns and responsive follow‑up and corrective action where within team member’s responsibilities.
• Safe work practices to prevent accidents for guests and staff.

• Basic reading ability.
• Bilingual language skills are a plus.
• Ability to operate a golf cart.
• Capability to work under wet and slippery conditions.
• Basic knowledge of safety procedures, including chemical properties, handling, and usage.
• Availability to work nights, weekends, and holidays.

• Ability to lift up to 50 pounds; lift and carry 25 pounds regularly.
• Capability to push and/or pull objects approximating 150 pounds.
• Move, lift, carry, push, pull, and place objects weighing ≤10 pounds without assistance.
• Use of hands/fingers for handling or feeling.
• Long periods of standing, bending, kneeling, and walking.
• Ability to work inside and outdoors frequently in various climates.
• Capability to move safely over uneven terrain.

Salary: $10 – $12 per hour

Entry Level

Full‑time

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Higher Education

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