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Assistant Branch Manager

Job in Richfield, Sevier County, Utah, 84701, USA
Listing for: Mountain America Credit Union
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Operations Manager
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
** LOCATION
* * Richfield Branch:665 N Main  Richfield, UT 84701
** SCHEDULE
* * Full Time:
Monday - Friday 8:40am - 6:15pmSaturdays 8:40am - 2:15pm Day off during the week when a Saturday is worked At Mountain America, we are committed to taking care of all our employees.
* Starting competitive pay that can increase depending on experience
* Performance reviews with opportunities to increase compensation
* Excellent medical and dental benefits with minimal employee contribution (full time employees)
* Paid time off, volunteer time off, and paid holidays
* Matching 401K
* Tuition assistance
* Professional development
* And more!
- Exemplifies MACU Way and Leadership Behaviors and philosophy while fulfilling responsibilities as a leader in the branch environment and within the credit union.

- Learns to coach others to develop the necessary AAA skills to get the expected results. Connects AAA skill proficiency to production.

- Partners with team members to create individual development plans that include AAA skills and other development opportunities.
* Assists in the daily operations of the branch (including cash management, compliance).
* Effectively uses proprietary sales tools like Member Value Review (MVR), Value Analyzer and New Account Framework to maintain AAA standards.
* Approves and denies loans and is the back-up for the branch manager for loan exceptions. Sees opportunity in how to create a package that provides the best value for the member.
* Assists the Branch Manager is developing methods to track and measure team productivity, accuracy, and sales and service.
* Gains knowledge and understanding of the Credit Union Financials.
* Utilizes judgment and responsibility in fulfilling members' needs using the credit union policies.
* Assists the Branch Manager with security and maintenance of the branch building and property.
* Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position
- Coaches and develops branch team members to provide an exceptional Member Experience.

- Performs other duties as assigned.
** KNOWLEDGE, SKILLS, and ABILITIES
** The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
* Must meet all Branch Progression training expectations of all positions supervised
* Notary Public or have ability to obtain within first 90 days where possible
* Must be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration
* The Assistant Branch Manager is responsible to ensure that the branch is appropriately staffed with employees that are trained to reasonably meet the needs of the member including ensuring appropriate staff coverage of all Credit Union products and services including but not limited to: depository, lending, online, mobile, safe deposit (where applicable), notary and medallion services.
* Basic computer operating skills
* Intermediate to advanced skills in Microsoft Office (Outlook, Word, Excel and PowerPoint)
* Symitar experience preferred
* Has supervisory/managerial responsibilities that are direct or through work leaders, typically with a subordinate group of 10 or more employees.
* Estimates personnel needs and assigns work to meet these needs. Supervises, coordinates and reviews the work of assigned staff.
* Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy.
* Must have a thorough knowledge and understanding of credit union policies and procedures as well as related work experience in operations (teller and new account functions), lending (loan origination) and sales in a financial institution.
* Must have the ability to make sound decisions based on credit union policies.
* Must have the ability to supervise, train, lead and coach others in providing quality service and selling credit union products and services.
* Must have strong leadership skills which include a proven track record of preparing and mentoring new leaders for the credit union, including demonstrated success in handling difficult situations.
* Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
* Ability to stand, walk, kneel and crouch occasionally

Follow @Mountain America Life  on  and  to see why our team members love working at Mountain America!

Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, Montana, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our team members and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and…
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