Enterprise Application Support & Training Specialist II

Salary Range

Position Type

Full Time

4 Year Degree

Travel Percentage

Up to 50%

Category

Information Technology

Owns the training and content creation around the Trak Quip platform.

• Primary owner of the Trak Quip support queue across all branches
• System administration, configuration, and data fixes
• Liaison with the Trak Quip vendor on issues, releases, and integrations

• Plan and deliver onsite and online Trak Quip training across the branches
• Build and maintain a digital continuing-education library, prioritized by repeat support tickets and core institutional knowledge
• Own adoption and auditing after training: follow up with branches that aren't using what was taught
• Support upgrade planning and rollout of new features
• Grow into Net Suite and core-systems training and implementation support over time

• 4+ years of experience implementing and supporting ERP systems.
• Experience onboarding and training clients.
• Experience running SQL Server-to-Azure data migrations.
• Experience building custom SQL reports.
  
  Experience writing SOPs.

• 4+ years of experience implementing and supporting ERP systems.
• Experience onboarding and training clients.
• Experience running SQL Server-to-Azure data migrations.
• Experience building custom SQL reports.
• Experience writing SOPs.
• 401(k)
• 401(k) matching
• Health insurance
• Short and Long Term Disability insurance
• Vision insurance
• Life insurance
• Paid time off

• Full Time

• Continuously seek innovative ways to improve branch performance and customer satisfaction.
• Foster teamwork, accountability, and open communication.
• Lead with integrity, professionalism, and respect.
• Promote a safe work environment and ensure compliance with company policies and regulatory requirements.
• Deliver exceptional service to both internal and external customers.

Rentix Solutions is an Equal Opportunity Employer