Night Guest Attendant

Night Guest Attendant – Liv Away Suites, Richland, WA

About the role
:
Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position primarily involves working independently during the overnight shift.

Our culture
:
We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

• Hourly Rate: $17.00 - $19.00, dependent on experience
• Daily Pay Access:
  Flexible pay options to access your earnings when you need them
• Medical, dental, and vision benefits for full‑time employees, plus paid time off
• Employee Assistance Program for personal or work‑related concerns
• Career growth opportunities within the company for dedicated employees

• Property inspections:
  Conduct regular inspections throughout the night, ensuring safety and security.
• Guest services:
  Assist with after‑hour check‑in and check‑out, addressing guest needs.
• Laundry duties:
  Wash, dry, fold, and organize linens and towels; maintain a clean laundry area.
• Cleaning & maintenance:
  Vacuum, dust, sanitize public areas; keep supplies stocked; perform room preps when housekeeping is unable to clear during the day.
• Emergency procedures:
  Follow property emergency procedures and ensure security needs of the property and guests are met.
• Other duties as assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
• Proactive in solving problems.

• Tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management & Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description is not an employment contract. The employment relationship remains se job requirements are subject to change to accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors.

We comply with applicable federal, state, and local laws governing non‑discrimination in employment. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited.

We are a drug‑free workplace.