Distribution Center HR Generalist

Job Summary

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Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best‑in‑class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is looking for a dynamic Human Resources Generalist to join our Distribution Center Team and help shape the employee experience. If you thrive on building rapport, delivering exceptional service, and want to play a key role in the success of a multi‑billion‑dollar industry leader, this opportunity is for you!

This is an onsite opportunity at our Richland, WA Distribution Center.

The position supports 100 hourly team members and 9 exempt leaders. It centers on associate engagement, leadership development, and encouraging a positive, high‑performance culture throughout the Distribution Center. The HR Generalist serves as a trusted partner to both hourly associates and front‑line leaders, providing guidance on performance management, talent development, policy interpretation, and more. This role plays a critical part in supporting operational excellence by ensuring consistent HR practices, fostering open communication, and championing initiatives that enhance retention, inclusion, and overall associate experience.

The HR Generalist will also collaborate closely with the DC leadership team on staffing strategies, training programs, succession planning, and change management efforts to support a rapidly evolving, fast‑paced logistics environment.

• Collaborate with HR Business Partners and COEs to deliver consistent and compliant HR services
• Respond to employee and manager inquiries regarding HR policies, procedures, and systems
• Support internal audits and reporting requirements by ensuring proper documentation and compliance
• Assist with testing and implementation of HR system updates and process improvements
• Maintain standard operating procedures (SOPs) and suggest improvements to enhance efficiency and experience
• Provide support for cross‑functional HR projects and initiatives, including employee experience efforts and policy rollouts
• Ensure adherence to federal, state, and local employment laws and company policies
• Responsible for supporting delivery of HR Operations activities, using technical capabilities to support performance monitoring, risk identification and mitigation and continuous improvement
• Deliver routine HR Operations activities, handle queries, and complete assigned tasks
• Develop working relationships with internal stakeholders to support successful delivery of HR Services and leverage partnership opportunities, collaborating with other teams to assist in operational delivery of assigned portfolios and support adherence to standards and policies
• Utilize knowledge of HR Services to support efforts to centralize, standardize and simplify HR administration, recommending potential continuous improvement opportunities, reviewing data to protect its integrity and recording and sharing vendor performance and feedback
• Assist in the execution of projects and activities within the approved people plan to support delivery of the HR and business strategy
• Support People Managers in assessing talent, facilitating collaboration, succession plans, counseling, performance improvements and monitoring the follow‑up
• Provide trusted recommendations to People Managers on the best courses…