Grocery Clerk Job Richland area,Washington USA,Retail

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Help customers discover new items or products they inquire about.

Inform customers of food specials and recommend grocery items to ensure they get what they want and need.

Check product quality to ensure freshness; review "sell by" dates and take appropriate actions.

Provide customers with fresh and non-perishable grocery products they have ordered.

Label, stock, and inventory department merchandise.

Report product ordering/shipping discrepancies to the department manager.

Adhere to all food safety regulations and guidelines.

Ensure proper temperatures in cases and coolers, and maintain temperature logs.

Maintain knowledge of products sold within the department and respond to questions and make suggestions.

Create a welcoming environment for customers by answering questions about products.

Follow safety procedures and report unsafe conditions.

Inspect equipment and notify management of repairs needed.

Notify management of customer or employee accidents.

Work cooperatively in a high-paced and sometimes stressful environment.

Manage conflicts in a reasonable and cooperative manner.

Act with honesty and integrity regarding customer and business information.

Follow directions and seek assistance when needed to resolve issues.

Support and assist minors, individuals with special needs, and older adults.

Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

Customer Service skills
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job

Experience:

Customer Service skills
Retail experience

Additional details about the company, benefits, and application process are included in the full description.

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