Territory Sales and Service Representative

Want to build a brighter, bolder future and cultivate your career? Join Ecolab's team and help create a world in which we all thrive.

Our Institutional team enhances customer success in sectors like hospitality, food service, long‑term care, commercial, education, and government by focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science‑based guidance in cleanliness, food safety, and public health to empower customers to elevate their service and ensure the highest safety standards.

Ecolab is seeking a Territory Sales and Service Representative to join our team in Richland, Washington
. You will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions to help achieve a cleaner, safer & healthier environment for all.

• Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions.
• Communicate our total value to the customer to meet their needs and grow sales within existing accounts.
• Use problem‑solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
• Provide emergency service to existing customers via phone or in person, as needed.
• Assist in the installation of equipment and solutions.
• Demonstrate safe equipment use, ensuring customers’ operations are fully functional.
• Manage equipment, parts, and inventory to control costs.

This is a field‑based position and may require travel to the following locations and surrounding areas:

• Richland, WA
• Pasco, WA
• Kennewick, WA

During your training program, you will travel to Ecolab Corporate Headquarters in Eagan, Minnesota for two of the twelve weeks. Ecolab will arrange and pay for travel and certain travel‑related expenses. You must have the proper documentation to fly, such as a Real  other acceptable identification.

After completion of training, you will manage, service, and sell to established customers including restaurants, hotels, schools, long‑term care facilities, and more within an assigned territory. In some cases, a territory may not be immediately available, and you may be assigned a supporting role until one becomes available.

Generally, one in three weekends are required (based on business demand).

• Access to best‑in‑class resources, tools, and technology.
• Independent work environment with monthly schedule management.
• A culture of safety with top‑notch training and personal protection equipment.
• An award‑winning paid training program (including paid travel time) at a state‑of‑the‑art facility in Eagan, MN.
• Company service vehicle and cell phone for business use; fuel, drive time, and vehicle maintenance time paid.
• Opportunity to grow income through sales growth.
• Career development paths toward service, sales, or management with tuition reimbursement.

• High School Diploma or equivalent.
• At least 2 years of sales, mechanical service, customer service, food service, or hospitality industry experience.
• Availability for overnight shifts, nighttime, weekend, and holiday emergency assistance.
• Current, valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

• Ability to lift 50 lbs and push/pull.
• Ability to stand, bend, stoop, and work in confined spaces.
• Distinguishing color (tools may be accommodated).
• Availability for overtime work.
• Ability to drive a company vehicle; pre‑employment and ongoing motor vehicle record checks will be performed.

• Associate’s degree or other advanced training or certifications.
• Previous mechanical, plumbing, electrical, HVAC, or mechanical experience in industries related to food service, laundry, housekeeping, hospitality, and/or pool and spa.

• Starting on Day 1:
  Comprehensive benefits package including medical, dental, vision, matching 401(k), company‑paid pension, stock…