Receptionist, Administrative​/Clerical

Client Service Professional / Receptionist (Seasonal)

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business with our long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth, designed to elevate how we work, serve, and lead in our industry.

Welcome to an environment that is curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, we invite you to join us.

Helping others is what we do best here, and you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. In this role you’ll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, well‑being, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan

We remain committed to building a Connected Culture – a place where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized throughout the world on Best Companies lists and surrounded by colleagues committed to helping each other grow and support one another.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Seniority Level: Not Applicable

Employment Type:

Full‑time

Job Function:
Administrative

Industries:
Retail

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