Office Manager

Ready to bring your leadership and organizational expertise to a role where it truly makes an impact?

Join Pinchin as an Office Manager and play a key role in supporting our Richmond, BC office and team success.

Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help clients create safe, healthy, and higher performing places through solutions that reflect innovation, care, and deep technical insight.

At Pinchin, we empower our people to uphold unwavering principles and work with purpose to create better outcomes for our clients, communities, and environments.

Pinchin is seeking an Office Manager to join our Richmond BC office
. The role reports to the Director
.

Reporting to the Director, the Office Manager will provide support to the Senior Leadership Team and Executives within the BC region. Duties are complex and confidential requiring the highest level of discretion and independent judgment. The Office Manager role requires a highly proactive and self-directed individual who takes full ownership of their responsibilities, independently plans and manages work, and ensures consistent follow-through with a high level of accuracy and professionalism.

This is a full-time, in-office role based in our Richmond, BC office, requiring on-site presence Monday through Friday.

• Oversee day-to-day office operations, including reception, phones, mail and courier services, office supplies, kitchen inventory, and common areas
• Support a safe, secure, and well-functioning office by coordinating with the landlord and Facility Manager and monitoring employee, visitor, and vendor access
• Manage office vendors and services, including obtaining, reviewing, and recommending quotes for approval
• Coordinate meetings and events, including bookings, presentation technology setup, content readiness, catering, agendas, presentations, minutes, and action-item follow-up
• Provide administrative and presentation support to Directors, Operations Managers, Project Managers, the leadership team, and the BC Joint Health and Safety Committee
• Act as a positive representative and corporate liaison with internal and external stakeholders and company-wide initiatives
• Maintain an organized task management system to track priorities, deadlines, dependencies, follow-ups, and commitments
• Anticipate needs, identify gaps or risks, and provide regular updates on progress, priorities, and required actions
• Ensure information and communications are accurate, complete, professional, and followed through to completion

The right candidate brings a blend of organizational excellence, initiative, and accountability, paired with a genuine interest in supporting smooth and effective office operations. You thrive in a collaborative environment, value continuous learning, and approach your work with professionalism, respect, and a strong team-oriented mindset.

• Diploma or degree in a relevant field is considered an asset
• Previous experience in a professional office environment
• Ability to prioritize and manage multiple tasks in a fast-paced environment while supporting multiple offices
• Able to independently manage and prioritize all assigned and self-identified tasks, without reliance on direction
• Maintain a clear, up-to-date task management system and proactively track deadlines, dependencies, and follow-ups
• Strong written and verbal communication skills with proactive status updates
• Excellent interpersonal skills with a positive, service-oriented approach
• High level of attention to detail and accuracy in communications and execution
• Strong ownership and follow-through, ensuring tasks are completed fully
• Demonstrated problem-solving skills, bringing forward solutions—not just issues
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Comfortable using AI tools to support administrative efficiency and productivity

Current…