Service Receptionist Mercedes-Benz BC

Position Overview

Mercedes-Benz Richmond is seeking a professional and organized Service Receptionist to serve as the dealership’s first point of contact. This role manages a multi‑line switchboard, greets and directs visitors, and provides general administrative support including filing, mail handling, and basic clerical tasks. Maintaining a clean, welcoming front desk is essential.

The ideal candidate has strong communication skills, excellent attention to detail, and the ability to work both independently and as part of a team.

The expected pay for this position is $19.00 - $21.00 per hour

• Switchboard Operator:
  Answer all incoming phone calls in a professional, polite and efficient manner. Places, receives & routes a high volume of calls through a multi‑line switchboard, while supplying information to callers, relaying messages & announcing visitors to internal staff.
• Administration:
  Assists in overflow tasks from staff including word processing, data entry & internet research tasks. Sort and stuff letters and misc. mailings as required.
• Filing Clerk:
  Performs basic clerical tasks such as arranging invoices & other indexed documents, cash receipt book revisions.
• Front Desk Coordinator:
  Serves as the first impression of the dealership & fronts the main desk at point of entry for the purpose of greeting & directing all visitors, including vendors, clients & customers.
• Maintain the appearance of the reception desk; cleanliness & organization of documents & files is mandatory.
• Other duties as assigned by management.

• Have excellent verbal and written communication skills.
• Be extremely organized.
• Be self‑motivated.
• Ability to work independently and as a team.
• Legally entitled to work in Canada.

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job‑specific coaching & training programs
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.