Fire Operations Support Coordinator

Become a central part of our Fire Safety and Customer Service team as a Fire Operations Support Coordinator in Richmond. Enhance project tracking and ensure exceptional service for our customers and teams.

In this pivotal administrative role, you will coordinate efforts between Fire Safety, Sales, Operations, and Customer Service departments. Your strong organizational skills and proactive mindset will help deliver operational excellence while maintaining focus on customer satisfaction. Additionally, you will assist various administrative tasks, making a significant impact on our team’s success.

Key Responsibilities:

• Support development and completion of Fire Safety Plans

• Facilitate communication with stakeholders, both internal and external

• Coordinate new project scheduling with Sales team

• Process billing adjustments and track project statuses

• Assist with general administrative duties and document preparation

Requirements:

• Experience in administrative and customer service roles

• Exceptional organizational and detail-oriented skills

• Strong communication skills for various situations

• Proficient with Microsoft Office and tech-savvy

• Ability to proactively address challenges

Contribute to operational efficiency and exceed customer expectations as part of our dynamic team in Richmond.
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