Room Reservations Lead — Occupancy & Guest Experience

A hospitality organization located in Richmond is seeking an individual to monitor and analyze activities against company goals. This role involves supervising staff according to company policies, ensuring high-quality guest services, training employees, and managing operational activities. Candidates should possess strong interpersonal and communication skills, as well as proficiency in Microsoft Office including Word and Excel. Flexibility with scheduling is required, with potential weekend or early morning shifts.
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