Principal Platform Product Manager - Billing & Authentication

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in Canada. We are looking for an experienced platform product leader to shape the core services that power a growing SaaS product ecosystem, with an initial focus on billing and authentication.

You will lead the transition from a legacy billing system to Stripe Billing while modernizing identity, access, and account management capabilities. Your work will help ensure that subscription experiences are reliable, pricing changes are easy to implement, and financial data remains accurate across systems. Working closely with Engineering, Security, Finance, and commercial teams, you will define the strategic roadmap and establish clear standards for successful delivery.

As these foundational services mature, you will expand your scope to additional platform capabilities that support business growth. This is an opportunity to influence company-wide product strategy, mentor other product managers, and build infrastructure that enables teams to innovate with confidence.

As the Principal Product Manager, you will own the vision, roadmap, and strategic direction of essential platform services. You will define product outcomes and success criteria while partnering with engineering teams responsible for implementation.

• Define the Core Services
  
  Roadmap:
  
  Establish a multi-year vision for shared platform capabilities, starting with billing and identity. Determine priorities, sequencing, expected behaviors, and acceptance criteria for services used across multiple products.
• Lead Billing and Payments Strategy:
  Own the direction for subscriptions, pricing, plans, trials, upgrades and downgrades, invoicing, payment methods, payment recovery, refunds, chargebacks, and account changes. Make trade-offs explicit and align decisions with business objectives.
• Drive the Stripe Billing Migration:
  Lead product strategy for the transition from an internal billing system to Stripe Billing. Define migration phases, success metrics, testing requirements, acceptance criteria, rollback plans, and operational controls to ensure a seamless customer experience.
• Simplify Pricing and Entitlements:
  Make it easier to launch pricing changes, new subscription plans, and add-ons. Ensure that customer payments, product packaging, and access permissions remain aligned across products.
• Own Identity and Authentication:
  Set the direction for sign-in, single sign-on (SSO), account access, authentication, and authorization in collaboration with Engineering and Security. Define the account, role, and permission models that support products and partners.
• Establish Reliable Billing Data:
  Define the billing data model and establish a consistent source of truth across systems. Enable accurate financial reporting, revenue recognition, and audit reconciliation while partnering with Finance and data teams on reporting requirements.
• Align Cross-Functional Stakeholders:
  Act as the product lead for Finance, Financial Planning and Analysis (FP&A), Revenue Operations (Rev Ops), Support, and Sales on billing and identity priorities. Communicate trade-offs clearly and build consensus around delivery plans.
• Expand Platform Capabilities:
  Take ownership of additional foundational services as business needs evolve, including entitlements, account structures, partner and reseller billing, and other shared capabilities.
• Raise Product Management Standards:
  Mentor fellow product managers, share strategic expertise, and help strengthen product practices across platform teams.

The ideal candidate combines deep subscription billing expertise with strong technical…