Senior Portfolio Operations Manager

Portfolio performance, investment analysis, and product operations define this senior individual contributor role at Lightspeed for candidates based in Canada. Eastern Time flexibility may be required.

As Senior Staff Portfolio Operations Manager, you will support Product & Technology leaders across Hospitality, Retail, and Financial Services. The role begins with six months leading Hospitality Product Operations before transitioning into permanent cross-portfolio Business Operations. You will use business insights to inform priorities and trade-offs.

• Lead Hospitality Product Operations during the initial six-month assignment
• Manage roadmaps, priorities, dependencies, risks, and delivery practices
• Develop portfolio reviews, reporting, dashboards, and investment tracking
• Recommend priority and investment changes using performance analysis
• Strengthen planning, decision-making, and go-to-market handoffs

• Significant SaaS product development or operations experience
• Experience managing complex programs or portfolios across teams
• Strong analytical and financial acumen with reporting experience
• Ability to influence senior leaders without formal authority
• Exceptional communication, judgment, and stakeholder management skills

Bring portfolio management, financial analysis, and product operations expertise to Lightspeed’s cross-portfolio leadership work in Canada.