Customer Service & Ramp Agent

Embrace a rewarding career as a Permanent Part Time Customer Service and Ramp Agent with Pacific Coastal Airlines in Richmond. This role combines customer service skills with ramp operations in a friendly work environment.

Pacific Coastal Airlines offers a unique opportunity to assist travelers while managing time-sensitive ramp responsibilities. You will be tasked with checking in baggage, answering reservation inquiries, and ensuring smooth boarding for a worry-free travel experience.

The right candidate will have a keen focus on safety and customer satisfaction in a fast-paced atmosphere.

Key Responsibilities:

• Check baggage and assess overweight charges

• Book and modify flight reservations efficiently

• Address service disruptions and offer alternatives

• Oversee the boarding and deplaning process safely

• Load and unload baggage and cargo consistently

Requirements:

• Previous experience in a customer service setting

• Valid BC driver’s license recommended

• Capable of effective communication under stress

• Willing to work outdoors in various weather conditions

• Flexible to work weekends and irregular shifts

Join Pacific Coastal Airlines in Richmond and enhance passenger experiences through exemplary service and ramp efficiency.
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