Guest Services Agent in Stevenston
Job in
Richmond, BC, Canada
Listed on 2026-06-11
Listing for:
Onni Group of Companies
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
This position offers an engaging role for those passionate about guest support. You'll manage front desk responsibilities, provide information, and resolve inquiries with professionalism. Each day brings opportunities for growth through interactions with guests and coordination with departments to ensure smooth operations and guest satisfaction.
Key Responsibilities:
• Handle guest interactions with utmost hospitality
• Manage guest check-in and check-out processes
• Resolve customer complaints promptly and professionally
• Coordinate with vendors and guests upon arrival
• Communicate guest feedback with the management
Requirements:
• High school diploma or equivalent required
• Experience in front office or concierge roles
• Proficiency in MS Office applications
• Strong customer service and communication skills
• Ability to multitask in a busy environment
Bring your dedication to guest experience and start your career with Onni in this rewarding role.
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