Customer Service Representative at Unipharm

Deliver exceptional support as a Customer Service Representative for Unipharm Wholesale Drugs in Richmond, BC. This full-time, on-site role focuses on client satisfaction, problem-solving, and order processing.

Unipharm, the only wholesale pharmaceutical cooperative in Canada, is seeking a dedicated Customer Service Representative. In this role, you'll provide superior support to independent pharmacies and ensure their needs are met. Your tasks will include managing calls, resolving inquiries, and collaborating with teams to enhance customer experiences.

Key Responsibilities:

• Provide exceptional support to clients and resolve inquiries

• Process orders accurately and efficiently

• Collaborate with internal teams to meet client needs

• Maintain detailed records of customer interactions

• Cultivate strong relationships for high service levels

Requirements:

• Proficiency in customer service and support

• Strong problem-solving and communication skills

• Attention to detail in transaction handling

• Experience with standard office software

• Previous customer-facing role experience preferred

Elevate customer interactions and support independent pharmacies at Unipharm in Richmond.
#J-18808-Ljbffr