Access Hill Service Advisor

Become the first point of contact for residents and businesses in Richmond Hill as an Access Richmond Hill Service Advisor. Deliver exceptional service by resolving inquiries and managing expectations effectively.

This temporary full-time position requires you to respond to various inquiries and ensure timely resolutions. With a focus on service excellence and sound business understanding, you will prepare accurate responses and handle counter transactions, including payment processing and issuing licenses.

Your role is crucial in enhancing customer satisfaction and supporting community services.

Key Responsibilities:

• Address inquiries from residents and businesses efficiently

• Create and route service requests to appropriate departments

• Provide counter service including payment processing

• Issue marriage licenses as per provincial legislation

• Respond to Freedom of Information requests accurately

Requirements:

• High school diploma required

• 2 years of related experience necessary

• Proficient in Microsoft Office Suite

• Experience with payment processing systems essential

• Strong verbal and written communication skills needed

Support Richmond Hill residents with your customer service expertise and commitment to excellence.
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