Onni Guest Services Agent - Part Time
Job in
Richmond, BC, Canada
Listed on 2026-06-15
Listing for:
Onni Group
Part Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Customer Success Mgr./ CSM -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Onni is hiring a Part Time Guest Services Agent who is passionate about guest interactions and service excellence. In this role, you will facilitate check-ins, tackle inquiries, and manage customer feedback. Your proactive approach will ensure a warm welcome and seamless stay for all guests.
Key Responsibilities:
• Manage guest check-in/out processes efficiently
• Address guest inquiries and special requests
• Support other departments for seamless service
• Assist with incoming/outgoing packages and messages
• Ensure effective communication with hotel staff
Requirements:
• High School Degree or similar
• Experience in a hotel or customer service setting
• Strong computer skills, especially in MS Suite
• Excellent communication and customer service abilities
• Capacity to manage multiple tasks in fast-paced settings
Deliver outstanding guest experiences and contribute to Onni's mission in Steveston.
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