Bilingual Customer Service Representative hill

Customer Service Bilingual (English/French)

Permanent Position – Onsite Monday – Friday. Located in Milton, ON.

Hourly pay ranges from $35.00 to $40.00 per hour.

Our customer located in Milton, Ontario, is looking for Bilingual (English/French) Customer Service Representatives who are fluent in both verbal and written forms to join their team on a permanent basis.

• Process customer orders, make product recommendations, and handle account inquiries using world‑class technology.
• Become a product and solutions expert to answer product, pricing, and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email, and chat.
• Understand customer needs and recommend the company's best solutions.
• Help customers navigate the company's website and online ordering.

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem‑solving, listening, and communication skills.
• Exceptional attention to detail and accuracy.
• Ability to work independently in a team.
• A team player who collaborates well with others.
• Prior customer service experience is a plus; training will be provided for eager learners.

• Hourly pay rate ranges from $35.00 to $40.00 per hour.
• Annual performance bonus.
• Company‑paid extended health coverage.
• RRSP with 6% employer match starting day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program covering professional continuing education.

Kelly is an equal opportunity employer, committed to employing a diverse workforce and providing accommodation for people with disabilities in all parts of the hiring process, as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.