Customer Service Specialist

Advance your career as a Customer Service Specialist in Richmond, BC with a leading name in packaging. Focus on client relations, order processing, and complaint resolution while ensuring seamless service delivery.

This role requires functioning as a key intermediary between internal teams and external customers. With three years of customer service experience, you will manage order entries, efficiently process requests, and communicate with clients. Your proactive approach and excellent attention to detail are essential for fostering positive customer interactions.

Key Responsibilities:

• Coordinate and confirm orders promptly

• Update pricing information regularly

• Produce inventory and sales reports

• Communicate effectively with production teams

• Handle customer inquiries and complaints professionally

Requirements:

• Three years of experience in customer service and sales

• Background in flexographic printing or packaging is advantageous

• Proficiency in MS Office and ERP systems

• Ability to work both independently and collaboratively

• Strong organizational skills with detail orientation

Utilize your customer service expertise to enhance operations in this innovative Richmond company.
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