Customer Service Specialist
Job in
Richmond, BC, A3C, Canada
Listed on 2026-06-18
Listing for:
Acara Solutions Internal
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
This role requires functioning as a key intermediary between internal teams and external customers. With three years of customer service experience, you will manage order entries, efficiently process requests, and communicate with clients. Your proactive approach and excellent attention to detail are essential for fostering positive customer interactions.
Key Responsibilities:
• Coordinate and confirm orders promptly
• Update pricing information regularly
• Produce inventory and sales reports
• Communicate effectively with production teams
• Handle customer inquiries and complaints professionally
Requirements:
• Three years of experience in customer service and sales
• Background in flexographic printing or packaging is advantageous
• Proficiency in MS Office and ERP systems
• Ability to work both independently and collaboratively
• Strong organizational skills with detail orientation
Utilize your customer service expertise to enhance operations in this innovative Richmond company.
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