Customer Service Concierge Position

Join the First Service Residential team as a Concierge, the welcoming face of our luxurious residential properties. This role emphasizes top-notch customer service and resident engagement.

As a Concierge, you will play an integral role in ensuring residents enjoy a high standard of service at First Service Residential properties. Your responsibilities will include greeting residents, handling inquiries, and maintaining safety on the premises. This role is perfect for individuals passionate about customer service and adept at creating positive experiences for others.

Key Responsibilities:

• Welcome residents and visitors to the property

• Offer personalized support and excellent customer service

• Manage package storage and distribution effectively

• Conduct regular patrols of the property

• Address and resolve resident concerns in a timely manner

Requirements:

• At least one year of in-person customer service experience

• Proficiency in English, both orally and in writing

• Experience with strata management is beneficial

• Ability to navigate various environmental conditions

• Skills in handling standard courier packages

Bring your customer service passion to First Service Residential and make a meaningful impact.
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