Customer Service Supervisor at YVR Airport

Elevate passenger experiences as a Customer Service Supervisor at Prime Flight in YVR Airport. Oversee a dedicated team, ensuring exceptional assistance while fostering a positive environment.

In this full-time, on-site role, you will lead customer service agents to ensure an efficient passenger experience. Key responsibilities include managing check-in processes, resolving inquiries, and training staff to uphold standards. Your commitment to excellence will help in addressing escalated issues and fostering a collaborative atmosphere among airport departments.

Key Responsibilities:

• Oversee daily customer service team operations

• Monitor and evaluate team performance regularly

• Address escalated customer inquiries effectively

• Train and mentor staff on airport procedures

• Ensure compliance with airline safety regulations

Requirements:

• Minimum 5 years in customer service roles

• At least 2 years in a supervisory capacity

• Knowledge of aviation industry practices

• Effective communication skills in English

• Flexibility to work various shifts

Apply your leadership and customer service skills at Prime Flight, ensuring seamless passenger assistance in a vibrant airport setting.
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