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Customer Service Supervisor at YVR Airport
Job in
Richmond, BC, Canada
Listed on 2026-06-22
Listing for:
PrimeFlight Aviation Services Inc.
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Airport Staff & Aviation Operations, Event Manager / Planner, Call Center / Support
Job Description & How to Apply Below
In this full-time, on-site role, you will lead customer service agents to ensure an efficient passenger experience. Key responsibilities include managing check-in processes, resolving inquiries, and training staff to uphold standards. Your commitment to excellence will help in addressing escalated issues and fostering a collaborative atmosphere among airport departments.
Key Responsibilities:
• Oversee daily customer service team operations
• Monitor and evaluate team performance regularly
• Address escalated customer inquiries effectively
• Train and mentor staff on airport procedures
• Ensure compliance with airline safety regulations
Requirements:
• Minimum 5 years in customer service roles
• At least 2 years in a supervisory capacity
• Knowledge of aviation industry practices
• Effective communication skills in English
• Flexibility to work various shifts
Apply your leadership and customer service skills at Prime Flight, ensuring seamless passenger assistance in a vibrant airport setting.
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