Part-Time Reception Associate at OpenRoad Lexus

Kickstart your career with Open Road Lexus in Richmond as a part-time Reception Associate. You will provide exceptional customer service while managing inquiries and directing clients effectively.

Join a renowned automotive retail leader known for its commitment to customer experience. This position requires you to manage calls, assist customers, and work collaboratively with various teams. You’ll handle a range of clerical duties and ensure client satisfaction while utilizing exceptional interpersonal skills.

Key Responsibilities:

• Direct customers to correct departments or personnel

• Answer basic inquiries and refer complex issues to advisors

• Handle calls efficiently, minimizing hold times

• Take thorough messages for appropriate personnel

• Update customer information accurately in CRMs

Requirements:

• Exceptional customer relation skills in high-paced settings

• Strong communication skills, both over the phone and in person

• Organized and detail-oriented approach to tasks

• Proficiency in MS Word and Excel

• High school education or equivalent experience

Elevate your reception skills while pursuing growth in a collaborative environment at Open Road Lexus.
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