Hertz Vehicle Return Customer Service Representative

Join Hertz as a Vehicle Return Customer Service Representative, where you manage vehicle returns with prompt, courteous service. This role is pivotal in creating positive customer experiences daily.

In the heart of the airport team, you will respond to customer needs and handle the vehicle return process efficiently. Your responsibilities include inspecting vehicles, resolving customer concerns, and providing directions, ensuring each return is seamless and satisfactory.

Key Responsibilities:

• Oversee the compliant vehicle return process

• Effectively handle customer service inquiries and resolve issues

• Document any damages during vehicle inspections

• Improve service through effective communication of feedback

• Provide additional assistance and directions as needed

Requirements:

• Strong oral and written communication skills

• Ability to build relationships and engage with customers

• Must possess strong multitasking and upselling skills

• High levels of ownership and accountability required

• Employment contingent on successful background checks

Elevate customer satisfaction by joining Hertz's dynamic team.
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