Customer Service Coordinator at Bento

Be part of Team Bento as a Customer Service Coordinator, managing customer orders and inquiries. Focus on providing exceptional service from our Richmond, BC location, Monday to Friday.

As a Customer Service Coordinator, you will ensure smooth communication for orders via phone and email. The position requires strong communication skills and effective coordination with various departments. Daily responsibilities include processing orders, handling customer inquiries, and creating production reports for leads.

Key Responsibilities:

• Process customer orders and adjustments efficiently

• Provide courteous service while taking accurate orders

• Complete daily production and route reports

• Handle customer inquiries and escalate when necessary

• Assist with account setup and product information

Requirements:

• Minimum 1 year of customer service experience

• Excellent verbal and written communication skills

• Proficient in Microsoft Office tools

• Self-motivated with strong organizational skills

• College diploma is an asset

Bring your customer service expertise to Bento and help enhance the guest experience at our Richmond location.
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