Passenger Services Agent at Swissport

Elevate your career in the aviation industry as a Passenger Services Agent with Swissport. Provide critical customer service, including ticketing and baggage management, while assisting passengers through various processes.

Swissport is seeking dedicated individuals for the role of Passenger Services Agent at various global locations. This part-time position focuses on reservations, ticketing, and providing exceptional service to passengers, including VIPs and those needing special assistance.

Your role will support a seamless travel experience for customers while adhering to all safety and procedural protocols.

Key Responsibilities:

• Inspect and verify passenger documentation

• Issue boarding passes and reschedule flights

• Manage passenger baggage processing and fee calculation

• Assist with special needs passengers during check-in

• Make public address announcements as required

Requirements:

• Excellent English communication;
Mandarin/Cantonese preferred

• High school diploma or GED equivalent

• Minimum 1 year experience in a fast-paced environment

• Ability to work flexible hours including weekends

• Eligible to work in Canada with a valid work permit

Join Swissport to deliver outstanding passenger services and enhance our customer experience.
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