On-Call Airport Support Coordinator Role

Pacific Coastal Airlines is seeking a Permanent Part Time Airport Support Coordinator in Richmond, BC. Join our team to enhance airport operations, regulatory compliance, and customer service efficiency.

This role requires administrative coordination experience along with a strong customer service background. You will interact with various teams and external partners, ensuring seamless communication and adherence to procedures. Your proactive involvement during irregular operations will contribute to the overall effectiveness of the airport services.

Key Responsibilities:

• Assist airport management with operational tasks

• Ensure compliance of the call center functions

• Support during irregular operations and system communications

• Compile reports and maintain operational logs

• Facilitate customer inquiries and call center guidelines

Requirements:

• High school diploma; asset for relevant education

• 2-3 years of office coordination experience

• Customer service experience, preferably in aviation

• Proficient with Microsoft Office Suite

• Flexibility for varied shift hours and operational needs

Help drive operational success at Pacific Coastal Airlines through effective coordination and exemplary customer service.
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