Customer Success Ops Architect
Thumbtack is seeking a Success Operations Analyst to own defined programs and drive impact from problem definition through launch, measurement, and iteration. You will connect analysis to action, balance autonomy with leadership support, and focus on customer success operations including recovery, cross-sell, and AI-enabled inbound call center work.
The role grows into broader programs as priorities shift, with opportunities to influence product, data science, and partnerships while improving
We are currently recruiting a Customer Success Ops Architect for our team in Canada.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Success Ops Architect role in the description above.
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