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Job Description & How to Apply Below
Join WorkSafeBC as a temporary Customer Service Assistant, where you will handle vital calls related to workplace health and safety. This role, based in Richmond, requires exceptional office administration skills and strong customer service focus.
As a Customer Service Assistant at WorkSafeBC, you’ll manage incoming inquiries, gather essential information, and respond to concerns from individuals across British Columbia. This positions you as a crucial link in a supportive and collaborative environment that prioritizes safety and well-being.
Key Responsibilities:
• Handle incoming phone inquiries related to health and safety
• Access and record caller inquiries through databases
• Organize files and generate reports from databases
• Maintain various mailboxes and records
• Collaborate with team members for effective service
Requirements:
• Completion of Grade 12 education required
• 1-2 years in customer service roles needed
• Proficient in MS Word and typing skills
• Excellent English communication skills required
• Ability to manage a high volume of varied workload
Bring your customer service expertise to WorkSafeBC, where you will make a meaningful impact.
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