Dental Administrator at Ironwood Dental Centre

Elevate patient experience at Ironwood Dental Centre in Richmond, British Columbia, as a full-time Dental Administrator and Hygiene Coordinator. Bring your organizational skills and communication expertise to enhance patient care.

This role focuses on managing scheduling and providing administrative support to ensure seamless patient experiences. You will be the welcoming presence that makes patients feel valued while overseeing the hygiene schedule and supporting hygienists. Your attention to detail and proactive mindset will directly impact patient satisfaction and clinic efficiency.

Key Responsibilities:

• Welcome patients warmly and manage their needs

• Coordinate and optimize the hygiene appointment schedule

• Maintain the patient database with confidentiality and accuracy

• Oversee billing systems and insurance claims processes

• Identify gaps in hygiene schedules for proactive management

Requirements:

• At least 2 years of experience in a dental clinic

• Knowledge of dental billing and insurance protocols

• Strong understanding of hygiene scheduling principles

• Proficient in Microsoft Office and familiarity with Tracker

• Excellent communication and problem-solving skills

Drive exceptional care and clinic efficiency with your skills and passion for patient service at Ironwood Dental Centre.
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