Dental Administrator​/Hygiene Coordinator

Ironwood Dental Centre, 11688 Steveston Hwy, Richmond, British Columbia, Canada

Job Description  Posted Thursday, July 23, 2026 at 6:00 AM
We know that exceptional patient care goes beyond scheduling appointments and processing paperwork. It’s about creating a welcoming experience, building trust, and ensuring every visit is smooth, efficient, and stress-free.
We’re looking for a skilled and compassionate Dental Administrator / Hygiene Coordinator to join our team. In this role, you’ll be at the heart of both the front desk experience and the hygiene schedule, helping ensure patients receive seamless, well-coordinated care from start to finish.
Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your organization, communication skills, and patient-first mindset to a role that truly makes an impact.
Specifics about the role:
Job Type: Full Time

Schedule:

Tuesday to Saturday
- Schedule can be flexible

What you’ll do:

Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
Manage phone calls, direct inquiries, and efficiently book appointments
Coordinate and optimize the hygiene schedule.
Support hygienists by ensuring schedules are full, balanced, and running efficiently
Maintain and organize the patient database with accuracy and confidentiality
Oversee insurance claims, billing systems, and follow up with insurance companies
Identify gaps in the hygiene schedule and proactively manage recalls and reactivation
Help establish and maintain office protocols to keep daily operations running smoothly
Contribute to a positive, team-focused environment centered on exceptional patient care
What you’ll bring to the role:
Minimum of 2 years of experience in a dental clinic environment
Knowledge of dental billing and insurance protocols
Strong understanding of hygiene scheduling.
Proficiency with Microsoft Office; experience with Tracker is an asset
Strong communication skills, both verbal and written
Excellent problem-solving abilities and attention to detail
Friendly, professional demeanour with a patient-first mindset
Ability to multitask and thrive in a fast-paced environment

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit  to learn more.
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Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing
Ironwood Dental Centre, 11688 Steveston Hwy, Richmond, British Columbia, Canada

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