Hygiene Coordinator & Dental Administrator

Join Passion Dental Group as a full-time Hygiene Coordinator and Dental Administrator, located at Ironwood Dental Centre in Richmond, British Columbia. Use your communication talents to enhance the patient experience daily.

In this pivotal role, you will manage front desk operations and hygiene scheduling to ensure every visit is smooth and stress-free. Your friendly demeanor and organizational skills will foster a welcoming environment while also supporting hygienists to optimize their schedules. Your contribution will enhance the operational flow and patient satisfaction levels.

Key Responsibilities:

• Manage inbound calls and direct patient inquiries efficiently

• Support hygienists by organizing and balancing their schedules

• Ensure accurate and confidential maintenance of patient records

• Handle insurance claims and follow up with companies

• Proactively manage recalls and identify scheduling gaps

Requirements:

• Minimum 2 years working in a dental clinic setting

• Familiarity with billing processes and insurance policies

• Extensive knowledge of hygiene scheduling practices

• Proficient in Microsoft Office applications

• Strong interpersonal and troubleshooting abilities

Utilize your expertise in patient management to contribute to an exceptional dental care environment at Passion Dental Group.
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