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Job Description & How to Apply Below
Independently manages end to end training operations while taking on internal trainer responsibilities for the first time – delivering standardized courses as a certified internal trainer. Also leads moderate complexity projects and demonstrates basic course refinement awareness.
Responsibilities:1. Training Operations & Delivery
- Independently coordinate end to end training for different product/functional categories (e.g., technical, culture, soft skills) in North America and other region, handling moderately complex scheduling conflicts and resource allocation.
- Act as the primary on site contact to ensure smooth session execution, managing unexpected issues (e.g., equipment failure, trainer changes).
- Manage the full cycle: pre training notifications, in class facilitation, and post training documentation.
- Independently deliver at least 2 standardized foundational courses (e.g., corporate culture, company policies, new employee orientation).
- Achieve a minimum of 20 teaching hours per year.
- Submit a Training Debrief Report within 48 hours after each session, including participant feedback, classroom dynamics, and improvement suggestions.
- Ensure 100% accuracy of training records for assigned courses, with updates completed within 24 hours.
- Proactively optimize the filing logic for assigned categories, establishing standardized naming and archiving templates.
- Independently evaluate vendor courses across multiple dimensions (content, trainer expertise, cost, participant reviews) and produce written Vendor Assessment Reports.
- Follow through the entire procurement and approval process, ensuring full compliance.
- Lead moderate complexity projects (e.g., culture promotion campaigns, internal trainer recruitment roadshows) – develop project plans and drive milestone achievement (on time rate ≥90%).
- Provide regular (bi weekly) project status updates to supervisor, highlighting risks and mitigation actions.
- Implement at least 1 documented workflow improvement per quarter (e.g., digital check in, email template standardization).
- Collect and analyze feedback from at least 5 training sessions per quarter to drive personal teaching and operational improvements.
- Bachelor’s degree or above, preferably in HR, Education, Business Administration, or related field.
- 3–5 years of experience in training coordination/operations; prior internal teaching experience is a plus.
- Have trainer related certification
- Familiar with full training operations cycle; basic understanding of instructional principles and adult learning.
- English at B2 level (independent user) – fluent reading/writing; capable of handling English training materials.
- Strong execution, communication, basic classroom management, and on the spot adaptability. Could accept short-term business travel.
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