Saltworks Technical Applications Engineer Position

Join Saltworks Technologies as a Technical Applications Engineer focused on customer support in Richmond, BC. This role emphasizes technical troubleshooting and collaboration with engineering teams to enhance system performance.
As a key member of the Saltworks team, you'll support industrial clients after project completion by addressing technical inquiries and developing strong product knowledge.

Your role requires 2–4 years of experience in technical support within mechanical and electrical environments. Actively engage in troubleshooting and documentation to promote continuous improvement and customer satisfaction.

Key Responsibilities:

• Serve as the main contact for technical support inquiries

• Collaborate with engineering for issue resolution

• Develop strong knowledge of products and systems

• Create and update technical documentation

• Capture valuable customer feedback for product enhancements
Requirements:

• Bachelor’s degree in Mechanical, Electrical, or Integrated Engineering

• 2–4 years of experience in an industrial support role

• Hands-on experience with technical diagnostics

• Familiar with safety standards for energized systems

• Strong analytical and communication skills
Enhance your technical capabilities while ensuring exceptional support and satisfaction for customers at Saltworks in Richmond.
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