Part-Time Front Desk Associate BC

We are looking to hire a Part‑Time Front Desk Associate at Myo – Richmond.

Myo – Richmond (6633 Buswell St #175, Richmond, BC)

The ideal candidate would be working 2‑3 shifts a week, including Wednesday PM and Friday AM shifts.

The schedule above may be subject to change depending on the needs of our team. Flexibility is welcome!

As a member of our front desk team, you will deliver exceptional hospitality, manage clinic operations, and support our team of expert clinicians. You’ll play a vital role in creating a seamless client experience while actively contributing to the clinic’s sales objectives.

Who We Are
Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full‑body awareness and proactive insights to intercept injury, reduce pain, and improve your everyday.

Join us in our mission to raise body IQ globally! #Futureproof Your Body

What You’ll Do

Provide all clients exceptional service and hospitality in line with Myodetox standards

Introduce new clients to our service offerings with clear, on‑brand messaging via phone, walk‑in, written communication

Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management

Ensure all claims, invoices, transactions are submitted and filed accurately.

Maintain clean, consistent client notes for seamless service to each client

Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks

Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned

Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next

Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant

Who We’re Looking For

You have 1+ years of experience working in a customer service and/or hospitality role

You must be able to work a minimum of 2‑3 shifts

You care deeply about ensuring positive client interactions and experiences

You are proud of the team and workspace you’re a part of, exemplified through a well‑maintained, presentable clinic

You pay attention to every detail – small or big. After all, how much we care is the fuel for our passion

You’re passionate about the work we do, the services we offer and can clearly communicate the long‑term value to our clients

You perform your job duties with consideration and care for business‑driving booking strategies

You thrive in a fast‑paced environment

You are innately curious, always seeking to solve problems, answer questions and better your work product

You show up as your authentic self day in and day out, making your voice heard

You prioritize your own physical and mental health so you can show up as your best version in the workplace

Myo Benefits + Perks

100% Employer‑Paid Extended Health Benefits for all full‑time employees (must work a minimum of 30+ hours/week to qualify)

Group RRSP with Profit‑Sharing Employer Match

Discounted Pet Insurance through SPOT

Complimentary paid staff treatment sessions

Bonus payout for referral of new team members

Subsidized mental health support through our EAP – Homewood

Apply Today – Here’s What You Can Expect
Our Hiring Process

We believe in creating a thoughtful and engaging hiring experience—just like the client experience we provide  your application is selected, you’ll have the opportunity to meet with our Operations Lead for a great conversation about your background in client services, your accomplishments, and what drives you.

This is also your chance to dive deep into your customer service and administrative experience, align with our Myo values, and explore how you can grow with us. Plus, you’ll get to see our beautiful clinic firsthand and get a feel for the vibrant environment you’d be a part of!

We’re excited to meet you and explore the possibilities together!

Why Myo?
At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics—creating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience.

Join us in helping people move better, feel better, and Futureproof Their Bodies.

Core Values and Principles

Care Deeply (Empathy)

One Team, One Dream (Collaboration)

Make it Count (Focus)

Set the Pace (Ambition)

Never Stop Learning (Curiosity)

Learn more about us through our You Tube and Instagram.

18.5 – 21.5 CAD

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