Community Standards Officer Details | Hill

Position: Community Standards Officer Job Details | Hill
Position Summary
The Community Standards Officer will conduct vehicle, foot, and bicycle patrols of assigned areas ensuring compliance with the City’s parking, noise, sign and highway obstruction bylaws.

Key Duties and Responsibilities

Conduct patrols throughout the municipality to assess parking and enforce parking by-law infractions proactively

Provide enforcement response to parking complaints and parking conflicts with roads operations and issue associated parking penalty notices

Engage in awareness and education discussions with the public to achieve compliance with parking regulations and deter parking infractions

Report parking signage issues for inspection review and resolution

Record and document information and evidence (including photographic) associated with parking penalty notices and inspections related to parking complaints

Maintain parking control vehicles as required including bringing the vehicle in for repairs, oil changes, and cleaning, completing vehicle checks and use logs

Present evidence in support of parking, noise, and sign penalty notices at Administrative Monetary Penalty System hearings

Issuance of Provincial Offences Tickets

Provide enforcement support outside of regular business hours for the parks use, noise, sign and highway obstruction by-laws

Other duties as assigned

Education and Experience

Diploma in Police Foundations or related discipline

MLEO or OAPSO Certification, considered an asset

3 years' experience in enforcement or similar role

Required Skills and Knowledge

You can effectively work under pressure and handle difficult customer situations

Strong attention to detail and accuracy

Ability to work independently, combined with well‑developed organization and time management skills and the ability to deal effectively with tact, courtesy, discretion and diplomacy with all levels of staff and the public

Ability to independently resolve problems and issues under minimal supervision

Knowledge of parking by‑laws

Physically capable of performing duties under adverse conditions

Ontario Class "G" Driver’s License in good standing and must provide a satisfactory current Drivers Abstract from the Ministry of Transportation Ontario (MTO)

Requires satisfactory Police Vulnerable Sector Check

Regular walking and bending required

Regularly works rotating shifts, and exposure to outdoor conditions

Demonstrates good judgment and makes sound decisions

Shows commitment to personal growth, development, and leadership opportunities

Shares new ideas and challenges the status quo

Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust

Takes initiative to participate in a culture of learning, mentoring, and sharing

Contributes to building and being a part of a positive culture

Demonstrate the City’s corporate values of care, collaboration, courage and service

Leadership Competencies

Builds people and culture

Cultivates open communication

Demonstrates personal leadership

Navigates and leads through complexity and change

Shapes the future

Attention Internal Candidates:
All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.

We thank all candidates for their interest; however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier‑free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

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