Medical Office Assistant

Entity: WELL Health Clinic Network

Position Title:

Medical Office Assistant

Hourly Pay range: $19 - $23 depending on experience

Job Class:
Full Time 40hrs/week over 5 days, 8:30am-4:30pm, Monday
- Friday

Work Location:

Oval A and Richmond Central

About The Company:

WELL Health Technologies (TSX: WELL) is a leading technology-enabled healthcare company dedicated to improving health outcomes by empowering healthcare providers with innovative digital tools and services. As Canada's largest outpatient clinic network, WELL operates 250+ clinics nationwide and supports 3,100+ healthcare providers, facilitating more than 4.3 million patient visits annually. Through its comprehensive healthcare technology platform- including EMRs, telehealth, practice management, patient engagement, and revenue cycle solutions- WELL is transforming the delivery of healthcare across Canada.

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Position Summary:

The Medical Office Assistant is a qualified individual charged with the responsibility of clinical and administrative duties under the supervision of a physician and direction of the physician and/or Clinic Manager to assist in patient care and administration. The successful MOA will work approx. 3 days a week at Oval A and 2 days a week at Richmond Central, but will be a flexible schedule based on the needs of the 2 clinics.

• Put patients in Exam Rooms to keep doctors on time
• Cleaning in between patients,
• Checking supplies each day,
• Prepping for procedures such as PAPs, Suture Removal, Baby and Adult Shots, Biopsy, Testing Supplies.
• Urine testing & recording results in chart.
• Preparing Shots for use, recording.
• Working on Tasks requested by the Drs (Ticklers),
• Filing faxes, emailing patients, submitting forms,
• Promoting Well's Digital Tools (Online Booking, Self Check In, etc)
• Accepting payment for Private Pay billings,
• Assisting Drs as they work,
• Chaperoning PAPs, taking HT & WT, taking blood pressure or glucose readings,
• Submitting referrals.

• Previous experience as an MOA is preferred
• Ability to work well in a team environment
• Excellent written and verbal communication skills
• Computer proficiency
  - Microsoft Office Suite
• EMR proficiency is an asset
• Organized, accurate and efficient
• Ability to problem-solve
• Good sense of character and judgement
• English (fluent)
• Medical Office Assistant certificate or 2+ years of office experience

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success - this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work by the Great Place to Work Institute Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report
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