Payroll & Benefits Administrator

Required Degree PCP
Employee Type Permanent Full Time
Minimum Experience 3 Years

Job Description
Payroll & Benefits Administrator

Company Overview:

Crown Paper Group is a regional leader in the paper and container board industry, comprising four business divisions:
Port Townsend Paper Company, Crown Corrugated Company, Boxmaster, Viking Way Plant and Industrial Products. With operations in the Pacific Northwest and Western Canada, the group includes an integrated container board mill, two converting facilities, and three distribution centers. Crown Paper Group specializes in manufacturing recycled and virgin kraft container board, kraft pulp, and specialty products, while its converting operations excel in customer engagement and distribution networks across British Columbia and Alberta.

Note:

There is no transit line nearby; it requires a reliable vehicle to commute to the Crown location.

Function & Scope:  The Payroll & Benefits Administrator will be a highly skilled and customer-focused Payroll and Benefits Administrator to join our team. In this role, you will be responsible for delivering accurate and timely payroll and benefits services while maintaining compliance with all regulatory and collective agreement requirements. As a vital member of our team, you will work closely with the team, contributing to a positive work culture that fosters growth and development.

Key responsibilities include interpretation of policies, processing benefits, ensuring system compliance, handling benefits enquiries, benefits reconciliations to vendor invoices and T4s, processing payroll and answering payroll enquiries. This role requires the ability to build credible and valued relationships through true partnership.

Key Responsibilities:

Payroll Admin:

Process and administer payroll accurately and on time for all employees, including salaried, hourly, and unionized employees, ensuring compliance with regulations and tax laws.

Maintain accurate employee records, including time and attendance, vacation, sick leave, and other types of leave, while ensuring confidentiality and adhering to data privacy regulations.

Review, validate, and reconcile payroll data to ensure accuracy, identify discrepancies, and resolve issues in a timely and professional manner.

Prepare and process payroll-related documentation, including Records of Employment (ROEs), remittances, year-end reporting, and T4 statements.

Maintain Payroll-specific records (changes in wage/salary rates; pension, insurance, mandatory deductions; new hires, terminations, leave of absence, etc.).

Benefits Admin:

Administer employee benefits programs, including health and dental plans, pension plans, and other perquisites, and process employee changes accurately and efficiently.

Maintain records for HRIS with current information for benefit elections, enrolment, changes, terminations, etc.

Act as a liaison between employees and benefits providers.

Maintain accurate benefits recording and reporting.

Support benefits communication and education initiatives for employees.

General:

Provide exceptional service by responding to employee, manager, and union inquiries related to payroll, benefits, and leave administration with professionalism and attention to detail.

Collaborate with internal stakeholders across all teams to support employee lifecycle activities and ensure accurate and timely processing of related updates.

Generate standard reports and submit monthly reports as directed.

Participate in audit and other compliance related activities.

Other duties as assigned.

Reporting Structure:

Reports To:

Senior Director HR

Internal Collaboration

Operations

Leadership

HR

Other cross-functional departments

Qualifications & Experience

Minimum of 3 to 5 years’ experience in a similar role in a unionized environment with a proven track record of success.

Exceptional organizational and time management skills with the ability to prioritize and meet strict deadlines.

Intermediate MS Office Skills (Word, Excel).

Core Competencies

Customer Focus

Forward Thinking

Business Acumen

Decision-Making & Judgment

Results Orientation

Why Join Crown Packaging?

A comprehensive health care plan including drug cards, vision care, life insurance and dental plan.

Employee & Family Assistance Plan coverage with full services, including dietary and nutritional services, retirement planning, and support services.

RRSP match & Deferred Profits Share Plan.

Learning & development and growth opportunities.

14 paid holidays (stats plus, Christmas Eve, Boxing Day and…