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Technical Support Ecommerce IT Support

SaaS Technical Support Specialist - E-Commerce

Job in Richmond, BC, Canada
Listing for: Notify Me
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    Technical Support, Ecommerce, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A tech-driven company in Canada is seeking a Technical Customer Care Specialist to provide expert support for e-commerce merchants using their app. The ideal candidate will have over 3 years of customer support experience, particularly in SaaS or e-commerce environments. You will be instrumental in enhancing customer satisfaction through clear communication and problem-solving.

This role offers an opportunity to work closely with product and engineering teams, contributing to product improvements and support operations.
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