Co-op Student, End User Technology

Overview

Business Management and End User Services (BMEUS) department of WorkSafeBC provides an exceptional technology experience for our organization by delivering services that meet end-user needs for technology education and support and ensuring transparent and accountable decision-making through governance practices and policies.

The Business Management and End User Services (BMEUS) department is looking for a highly motivated, dynamic, innovative Co-op Student to join our team to help us strive towards our vision.

Through this role, you will gain exposure to:

• Enterprise IT support services
• Use of IT tools supporting end users in Vancouver and the lower mainland
• Work with vendors who partner with WorkSafeBC to provide support on various IT technologies
• Exposure to the latest desktop, audio-visual, print and mobile technologies
• Familiarization of applications used to support internal and external clients
• Real world IT governance, compliance, and operational support

This is an 8-month long co-op role starting in September 2026.

You’ll apply what you’ve learned in your experience and post-secondary program to benefit workers and employers across B.C.

In this role, you will work five (5) a week in our Richmond office.

On Day 1 in this role, you will get a chance to meet your manager and get acquainted with your team. You will spend time setting up administrative and technological essentials, and completing onboarding tasks, including security and payroll setup.

During your first week you will engage in a comprehensive onboarding program designed to equip you for success. You will be partnering and meeting with your manager to discuss your goals and align them with the team's vision. Additionally, you will learn how our department contributes to the overall business strategy and supports the organization's mandate. You will also work through the onboarding program alongside your supervisor for added guidance and support.

This role is ideal for an individual who is eager to step beyond their comfort zone. We are looking for someone with a detective mindset, strong motivation, and a passion for innovation. The right candidate will possess analytical and critical thinking skills, enabling them to propose ideas that enhance various processes and initiatives, as well as to explore new approaches to work within the department.

• Support Windows 11 technologies for end users including hardware support
• Support deployment of mobile devices which includes upgrades and problem solving
• Support enterprise‑wide printers resolving hardware issues and working with the print vendor
• Assist the teams with Microsoft Teams rooms support
• Assist PC Life‑cycle coordinator with refreshes and peripheral requests
• Advise clients on end‑user technologies such as headsets, mobile devices
• Work on various projects and collaborate with Technology enablement team on new technologies
• Learn about the importance of compliance, security and governance in an Enterprise environment

We're looking for someone who can:

• Technically motivated with aptitude to learn about IT technologies
• Analyze and demonstrate critical thinking to resolve technical issues on desktops, printers, Microsoft Teams room technologies understand business processes at an enterprise level
• Demonstrate self‑motivation by absorbing technical knowledge, collaborating with other teams in IT and building strong relationships with end users and vendors
• Communicate and collaborate effectively with team members, end users, management and vendors

• Currently enrolled in an undergraduate degree program and majoring in IT disciplines
• Demonstrated interest or aptitude in technology is required
• Previous co‑op or IT work experience is an asset
• Great customer service skills and ability to communicate with a large variety of audiences

• Confirm you’re legally entitled to work in Canada
• Confirm you’re a registered student at a post‑secondary institution and participating in a work integrated learning program

• 4% in lieu of benefits
• 4% in lieu of vacation

Salary: $25.28/hourly