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Enterprise Technical Support Specialist Hill
Job Description & How to Apply Below
We are seeking an experienced professional for a long-term contract focused on resolving technical challenges. Collaborate with multiple teams while delivering top-tier support. You will leverage your skills in application support to tackle critical issues efficiently and effectively.
Key Responsibilities:
• Provide advanced technical support for ECM and enterprise solutions
• Troubleshoot complex issues across client environments
• Manage incidents from diagnosis to resolution
• Collaborate with teams for root cause analysis
• Create and maintain extensive technical documentation
Requirements:
• 5+ years in Technical Support or related field
• Expertise in Windows and Linux server environments
• Experience with Tomcat, IIS, and database systems
• Robust SQL troubleshooting skills with network understanding
• Excellent communication and problem-solving abilities
Utilize your technical expertise and client support skills to make a significant impact in this essential role.
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