Secure IT Help Desk Specialist

Position: Secure IT Help Desk Specialist at Janicki
Become a Secure IT Help Desk Specialist at Janicki Industries in Hamilton, Washington. Provide essential IT support for secure operations, addressing various technical challenges faced by staff.

This role necessitates an active security clearance and requires strong troubleshooting skills in IT support. You'll be responsible for resolving computer, phone, and networking issues while working collaboratively with teams across Janicki. Your technical expertise will be instrumental in operational success.

Key Responsibilities:

• Troubleshoot and resolve complex technical queries

• Install and maintain computer systems and peripherals

• Document service requests and monitor resolutions

• Assist in training and supporting new team members

• May require travel for on-site tech support

Requirements:

• Active U.S. Secret Security Clearance needed

• Associate degree or comparable IT experience

• Proficient with Windows OS and various applications

• Understanding of IT security protocols and networking

• Must be flexible and maintain punctual attendance

Contribute your IT knowledge at Janicki Industries, making a significant impact on enhancing support for secure operations.
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