Business Systems Analyst

Match Box Consulting are actively seeking a Business Systems Analyst to develop, maintain, and support business applications for our client, a manufacturing organization. You’ll turn business requirements into technical solutions, troubleshoot application issues, and help improve business systems, working closely with the Business Application Lead, the IT team, and business stakeholders. This role is located in Richmond BC and is on-site 5 days per week.

What You’ll Do

• Investigate and resolve user-reported application issues, find root causes, and keep stakeholders informed of progress
• Assist with database administration, software upgrades, and bug fixes to minimize business disruption
• Prioritize project work and support tickets based on business needs
• Provide on-call support for major disruptions affecting production
• Design and develop programs within the ERP system (QAD and Progress Open Edge)
• Help modernize custom applications (shop floor, QA, and inventory scanning) and move legacy systems toward mobile-first, cloud-based deployments
• Maintain Power BI and Cognos dashboards, reports, and ETL processes (Data Stage/DB2)
• Support reports and integrations that involve confidential information used in management decision-making
• Gather and document business requirements and build strong relationships with stakeholders
• Administer user security, permissions, and privileged access, and keep accurate access records for audit and compliance
• Model the company’s core values and mentor teammates

• Bachelor’s degree in computer science or IT, ideally paired with a strong business background
• 3+ years of hands-on ERP experience (QAD and manufacturing environments preferred)
• 3+ years of Progress Open Edge GUI programming and 4GL development
• Working knowledge of SVN and Git
• A good grasp of financial and management accounting principles
• Ability to turn complex analysis into clear, actionable insights for stakeholders
• Excellent communication and business writing skills, with the ability to work with all levels of staff and management
• Self-motivated, with strong interpersonal skills

• Progress database experience
• Web or mobile application development
• Linux, Python, Postgres, or MongoDB

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About Match Box

Headquartered in downtown Vancouver and serving clients nationally, Match Box is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

Match Box is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

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