Maintenance Manager

With nearly two decades of hospitality expertise, IDM Hospitality is one of the country's leading developers, operators, and support teams within the independent and boutique sector throughout the country. IDM Hospitality operates over a dozen award-winning hotels throughout multiple states.
Come join our team as Maintenance Manager at the beautiful Eagle Harbor Inn in Door County, Wisconsin!
SUMMARY SCOPE OF ROLE  The Maintenance Manager is responsible for the day-to-day operations of the hotel engineering department, attaining hotel and departmental goals, and adhering to company standards. Supervises, develops and maintains ongoing maintenance operation for hotel, including refrigeration, heating, plumbing, water treatment, preventive maintenance, hotel rooms, HVAC units, ice machines, pools, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc.
MINIMUM EDUCATION/RELEVANT WORK QUALIFICATIONS  4 years hands on experience in commercial property and/or residential maintenance operations required
Previous HVAC experience required
Previous pool operator experience desired but not required
2-year relevant degree from an accredited institution desired
ESSENTIAL FUNCTIONS & RESPONSIBILITIES  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Perform the duties of maintenance associates as needed
Respond to maintenance requests and work orders in an expedient, professional manner
Interact with guests to ensure satisfaction; handle problem escalation as necessary
Train, mentor, counsel and discipline when required
After hours on-call availability if an issue arises; available nights and weekends
Seek continual improvement for the department and hotel
Monitor the hotel's electrical, plumbing, mechanical, pool, lighting, and HVAC systems
Maintain hotel shuttle (as appropriate to the hotel) in good working condition
Inspect hotel for signs of necessary preventative maintenance; monitor usable life of all furniture, fixtures and equipment to ensure maximum efficiency and to plan for capital purchases
Manage HVAC, elevator, landscape and other service contractors, including monitoring and negotiating contract agreements as necessary
Order tools, parts and materials; manages inventory
Respond or perform duties of a groundskeeper including snow removal
Maintain all maintenance records and accurate tracking of expenses, both costs and capital items; prepares annual maintenance budget
Ensure hotel compliance with all municipal, provincial and federal regulations relating to operational functions, fire and safety programs
Responsible for all emergency services; maintain an emergency plan for systems back up
Conduct loss prevention inspections as needed and ensures timely follow-up to required improvements
Comply with all policies, procedures and regulations that relate to the local, state and federal laws
Responsible for conducting new hire safety orientations and facilitating monthly safety topics
KEYS TO SUCCESS IN THIS ROLE INCLUDE   Technical certifications in electrical, plumbing, HVAC or other related fields are a plus
Demonstrated skills in supervising a team
Comfort with Microsoft Office Suite

SUPERVISORY RESPONSIBILITIES  The Maintenance Supervisor reports directly to the General Manager and/or Rooms Division Manager, and has limited scope of supervisory responsibilities based on function of position.

PHYSICAL REQUIREMENTS  Ability to lift to 75lbs, clearly verbally communicate with employees and public. speak, hear, see, read, write, type, dial, reach, and bend.
TRAVEL REQUIREMENTS  Limited travel including by car, may be required due to business operations
OTHER  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
WHAT CAN YOU LOOK FORWARD TO?
Health, Dental and Vision plan
Paid time off
401(k) retirement plan with company match
Hotel room discounts nationwide
Disability insurance
Employee assistance program
Life insurance
Schedule May Include:
Day shift
Holidays
Monday to Friday
Night shift
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Autonomous/Independent -- enjoys working with little direction
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a high school…